PRIVACY

BELGO INDUSTRY BV respects your privacy and treats the data obtained or collected through its websites with utmost care. BELGO INDUSTRY BV processes this personal data in accordance with the law of December 8th 1992 for the protection of the personal life with respect to the processing of personal data.

Every person whose data is processed has the right to check this data, have it modified or, if he or she so choses and has a valid reason, have it deleted.

Pursuant to article 129, 1° of the 13 June 2005 Belgian Law on electronic communications, BELGO INDUSTRY BV wishes to inform visitors to its websites about the use of cookies. Cookies are small text files placed on the hard drives of the computers of website visitors. They contain information such as the visitor’s language preference, so the person is not required to supply this information again when revisiting the same website.

As a result of a visit to a BELGO INDUSTRY BV website, a cookie may be saved on the visitor’s hard drive. Cookies facilitate visits to the BELGO INDUSTRY BV websites, while helping us to store user preferences and visitor information and keep track of user trends.

The BELGO INDUSTRY BV websites make use of Google Analytics, a web analysis service from Google Inc.

(“Google”). Google Analytics uses cookies. Information the cookie generates about the use of the BELGO INDUSTRY BV websites is transferred to and stored on servers operated by Google in the United States or any other country. BELGO INDUSTRY BV has no control over this process. Google uses this information to keep track of how the websites are used, to compile website activity reports for website operators and offer other services related to website activity and Internet use. Google may share this information with third parties if legally required to do so or insofar as these third parties process information on behalf of Google. Google will not combine the visitor’s IP address with other information available to Google.

Visitors may change their cookie settings at any time (such as asking to be notified when cookies are sent to their computers, or refusing cookies) by altering their Internet browser settings (Internet Explorer, Firefox, Chrome, Safari or Opera). Please note: when refusing or deleting cookies, it may be impossible to fully utilize all functions of the website.

Upon surfing on our websites, you accept our declaration about cookies.

Should you have any further questions concerning our privacy policy, you can always contact us. Our customer service will help you with any questions concerning your data or changes you wish to make to them. In case of changes in our Privacy Policy, you can always find the most recent information on this page.

To find out how we comply with the General Data Protection Regulation (GDPR). Please see here below :

PERSONAL DATA PROTECTION POLICY

At BELGO INDUSTRY BV, respecting privacy represents a significant challenge and we undertake to protect it. Through this policy, BELGO INDUSTRY BV undertakes to comply with European Regulation No. 2016/679 of the European Parliament and Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of said data (hereinafter referred to as the “GDPR”) and with Belgian laws on personal data protection.

I.	NAME AND CONTACT DETAILS OF THE DATA CONTROLLER

In the context of your relations with BELGO INDUSTRY BV, the “controller” of your personal data will be the company which decides on the “whys” and “wherefores” of this data processing, namely, BELGO INDUSTRY BV, located in Excelsiorlaan 71, 1930 Zaventem, Belgium, hereinafter referred to as “BELGO INDUSTRY BV” or “we”.

II.	CONTACT DETAILS OF THE DATA PROTECTION OFFICER

The DPO (Data Protection Officer) at BELGO INDUSTRY is the DPO of the BELGO INDUSTRY. The DPO can be contacted by e-mail at info@belgo-industry.com or by post at the following address: Excelsiorlaan 71, 1930 Zaventem, Belgium.

III.

SOURCES

We may collect or obtain personal data about you in the following ways:

Directly from you, for example when you contact us or hand us your business card.
In the course of our business relations, for example when we supply a product or a service to you or your employer.
When you make your personal data public, for example on your website, the website of your group or on social networks.
When you browse on our website, for example by entering your personal data in our contact forms, or when you enable cookies.

IV.	CATEGORIES OF PERSONAL DATA

“Personal data” means any information which can be used to identify you directly (for example, your name) or indirectly (for example, pseudonymised data such as a unique identifier). We may collect data relating to:

Your identity: for example, your surname, first name, e-mail address, telephone number.
Your professional life: for example, your profession or function, telephone number, e-mail address, work address, delivery address or information about your employer.
Your orders or quotations: for example, your purchase history or the contact details of individuals to whom deliveries have been made.
Your financial details: for example, your bank details, required for payment purposes.

We do not collect what is known as “sensitive” personal data about you. If we were to need to do so for legitimate reasons, we would do so with your consent and in accordance with the applicable laws.

	V. PROCESSING YOUR DATA
Data processing category		Purposes	Legal basis	Data subjects	Personal data category	Recipients
Managing the customer database		Supplying products and services Establishing direct contact Personalising our offer Checking the accuracy of customer data Analysing business activity	Consent Legal obligation	Customers	Identity Professional life	IT service providers
Managing orders and customer services		Replying to your requests Monitoring your orders, deliveries, invoices and payments Handling complaints	Legal obligation Performance of the agreement	Customers	Professional life Economic and financial data	Subcontractors specialising in transport, aftersales service (repair centres) IT service providers
Managing online orders		Creating online customer access	Legal obligation Performance of the agreement	Customers	Identity Professional life Connection data Financial data	IT service providers
Managing the internet user database		Making browsing on the website more userfriendly Coordinating the forum Carrying out audience analysis and statistics	Consent	Customers and prospective customers	Identity Professional life	IT service providers
External communication and new business development		Informing you about news and events Drawing up a list of persons interested in our products and services	As applicable: your consent or legitimate business interest	Customers and prospective customers	Identity Professional life	Communications agency, dispatching service provider IT service providers
Managing recruitment		Selecting candidates and contacting them	Consent	Candidates	Identity Professional life	Subcontractors specialising in recruitment IT service providers
	VI. TRANSFERS OF PERSONAL DATA OUTSIDE THE EU

In general, your personal data is securely stored in electronic format on our servers and in paper format at our premises, which are located in the European Union. However, for some specific services, we may transfer certain data to subcontractors outside the EU. In this case, in accordance with the applicable regulations, we demand that the subcontractors in question provide the guarantees required as regards supervision and the provision of security for said transfers, including, inter alia, the European Commission’s adequacy decision relating to certain countries, the Privacy Shield to the USA or the standard contractual clauses adopted by the European Commission.

VII.	PERSONAL DATA RETENTION PERIOD

We take all reasonable measures to ensure that your personal data is stored for a period which does not go beyond what is necessary in view of the purposes set out in point V.

We store your personal data, throughout our business relations, on the basis of our legal and contractual obligations and our legitimate business interests.

At the end of our business relations, we store your data for the duration of the period prescribed by the statute of limitations in accordance with the applicable law, i.e., the legal period during which a person may take legal action against you in relation to your personal data, or during which your personal data may be relevant. In the event that legal action is taken, we can continue to process your personal data for an additional period required for said legal action.

At the end of these periods, we will delete, physically destroy or anonymise your personal data.

	VIII. YOUR RIGHTS
RIGHT TO BE INFORMED

This Personal Data Protection Policy contains all the information about the personal data we collect, the processing we perform and the individuals authorised to access said data.

RIGHT TO ACCESS AND RIGHT OF RECTIFICATION

You may ask us whether we are storing personal data about you and request a copy of said data. You may also ask to have any personal data about you that is inaccurate rectified. In view of the purpose of the processing, you have the right to have incomplete data completed.

RIGHT TO BE FORGOTTEN

You may also exercise your right to be forgotten and ask us to delete your personal data if you withdraw your consent or if said data is not required in order to comply with a legal or contractual obligation.

RIGHT TO RESTRICT PROCESSING

The GDPR also allows you to ask for the processing of your personal data to be restricted, if you dispute the accuracy of any data or if the processing is unlawful but you do not wish to delete your data in order to exercise your legal rights.

RIGHT TO DATA PORTABILITY

You also have the right to receive your personal data in a structured, commonly used and machine-readable format, for the purpose of transferring it to another controller.

RIGHT TO OBJECT

The right to object allows you to object at any time to the processing of your personal data, where it is no longer necessary for the performance of a legal or contractual obligation.

This right to object relates in particular to processing that is associated with new business development.

RIGHT TO WITHDRAW CONSENT

When we process your personal data with your consent, you have the right to withdraw said consent at any time. The withdrawing of your consent does not affect the lawfulness of any processing carried out prior to the date on which we receive notice that you have withdrawn your consent. The withdrawal of consent does not prevent processing that is based on other legal grounds.

EXERCISING YOUR RIGHTS AND MAKING COMPLAINTS TO THE SUPERVISORY AUTHORITY

To exercise one or more of these rights, raise any question with us about said rights or about any other clause in this policy, or ask us about the processing of your personal data, please contact your DPO, whose contact details are shown in point II.

We may request proof of your identity before acceding to your request.

In accordance with the GDPR, we reserve the right to:

Charge a reasonable fee which takes into account the administrative costs of providing the information or communication or taking the action requested.
Refuse to act on said requests by demonstrating that they are manifestly unfounded or excessive.

IX.	AMENDMENTS TO THIS POLICY

This policy may be amended from time to time. You can check this page in order to view the most recent version on our website.